We take pride in our craftsmanship and customer satisfaction. However, if you’re not completely happy with your purchase:
- Return Eligibility:
- Custom printed and framed items are non-returnable unless damaged or defective.
- Ready-made frames may be returned within 7 days of delivery in original condition.
- Damage Claims:
Report any damages within 48 hours of delivery with photographic evidence. We will provide a replacement or refund. - Refund Process:
Approved refunds will be credited within 5–7 business days to the original payment method.
Replacement should be raised within 24 hours and the replaced product will be delivered within 5-7 days - Return Shipping:
The customer is responsible for return shipping unless the item was incorrect or damaged. - Contact Us:
For any issues or returns, please reach out at info@jsphotosandframing.in.